Frequently Asked Questions
Everything you need to know about our keratin treatments, shipping, and professional hair care policies.
What makes your keratin products different from salon brands?
Everything Keratin sources professional-grade formulas that are formaldehyde-free and enriched with organic botanicals. Our products are designed to provide salon-quality results at home with simplified application processes.
How long do the results of a keratin treatment typically last?
Depending on your hair type and maintenance routine, our treatments typically last between 3 to 5 months. We recommend using sulfate-free shampoos to extend the life of your treatment.
What is your shipping policy and delivery timeline?
We offer standard and expedited shipping. Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping varies by location.
Can I return a product if it has been opened?
Due to hygiene and safety standards in the beauty industry, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.
Are your products safe for color-treated hair?
Yes, all Everything Keratin products are specifically formulated to be safe for color-treated hair. In fact, our keratin treatments can help seal in color and add a vibrant shine to dyed hair.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.