Returns & Exchanges

At Everything Keratin, we want you to love your hair results; if you are not completely satisfied with your purchase, you may return eligible products within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and provide your order number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all safety seals are intact for professional-grade keratin treatments.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing